Introduction

Thank you for visiting and shopping at LuxRobe.store. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.

Order Processing

  1. Order Confirmation:
    • Once your order is placed, you will receive an email confirmation from us.
  2. Processing Time:
    • All orders are processed within 1-3 business days. Orders are not processed on weekends or public holidays.
    • If we are experiencing a high volume of orders, processing times may be delayed. We will notify you if there will be a significant delay.

Shipping Rates & Delivery Estimates

  1. Shipping Charges:
    • Shipping charges for your order will be calculated and displayed at checkout based on your delivery address and the weight of the items.
  2. Delivery Estimates:
    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days
    Please note that these are estimated delivery times and actual delivery times may vary.

Shipping Methods

  1. Domestic Shipping:
    • We offer shipping within Pakistan through reputable courier services.
  2. International Shipping:
    • Currently, we do not offer international shipping. We only ship within Pakistan.

Order Tracking

  1. Tracking Information:
    • Once your order has shipped, you will receive an email with tracking information and instructions on how to track your package.

Delivery Issues

  1. Delivery Delays:
    • Delivery delays can occasionally occur due to unforeseen circumstances such as weather, courier service delays, or other factors beyond our control. We will do our best to keep you informed if there are any significant delays.
  2. Lost or Damaged Packages:
    • If your package is lost or damaged in transit, please contact us immediately at [email protected]. We will work with the courier service to resolve the issue and ensure you receive your order.

Shipping Address

  1. Accuracy of Address:
    • Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  2. Change of Address:
    • If you need to change your shipping address, please contact us immediately after placing your order. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

LuxRobe.store Email: [email protected]